About Us
OUR MISSION
We are a values-driven business with an emphasis on stewardship. We understand that real estate is one of the largest investments many of us will make, and it is our priority to serve our owners well by being a good steward of their investment. We offer a unique blend of expertise in real estate, contracting, and property management, which allows us to serve a variety of residential and commercial clients, from first-time landlords to seasoned investors.
OUR HISTORY
Established in 2011 by Keith May and Roy Brooks, Priority Property Management LLC offers professional property management and leasing services to property owners in Harrisonburg, Rockingham County, and the surrounding Shenandoah Valley. Priority Property Management LLC is a sister company to Kline May and Cottonwood Commercial.
MEET OUR TEAM
We believe that a great team is essential, and each member of our team brings their hard work, professionalism, unique experience, and knowledge to provide excellent service and steward each owner’s investment well. Each owner portfolio is supported behind the scenes by our entire team as we manage the day-to-day details of every aspect of property management.
Michael began his career in the social service/management field. After managing his own investment properties he made the jump into full-time property management. Michael brings an owner's perspective and excellent people management skills to serve our owner clients and meet the needs of our tenants. As Senior Property Manager, Michael oversees and supports our team of Residential Property Managers.
Mike comes to us with a background in elementary education. After moving to the Valley from Michigan in 2010, Mike taught 4th grade for 12 years at a local elementary school before joining the team at Priority. Mike enjoys spending time with his wife and 3 kids, fly fishing, biking, running, yard work, real estate, and apple crisp.
Josh brings more than a decade of experience in Fraud Prevention and Collections in the SaaS tech industry. He utilizes his experience in customer service, problem solving, process improvement and operations management to help drive innovation and high quality stewardship.
With her years of customer service experience, Stefany is constantly developing innovative ways to exceed customer expectations. She establishes success by listening to the needs of our customers, and using every interaction as an opportunity to improve.
Carlos is a friendly and dedicated individual with over 15 years of customer service experience. A jack of all trades, he understands the responsibility of handling concerns from tenants and owners. As a Maintenance Coordinator, he believes that doing a good job means developing a positive relationship through care and attention.
Walter brings over 7 years of professional experience in customer service as well as information analysis. He is well organized and focuses on completing tasks in a timely manner. As a maintenance coordinator, he believes that managing time turns into being efficient.
Olga is a caring and compassionate individual who brings over 15 years of customer services and leadership experience. As a maintenance coordinator she understands the importance of team work and time management in order to provide the best experience for both tenants and owners.
Fidel brings skills and over a decade of working experience effectively managing accounts payable processes. He is a collaborative team member, dedicated to achieving both individual and collective goals. He understands property management processes, such as rent collections, maintenance expenses, among others, which are vital for ensuring the smooth financial operations of properties.
Frida brings four years of customer service to our team. Her professional experience includes work as a risk investigator and fraud prevention and soft sales. Using her skills and values she loves to assist every customer in a professional manner and is always willing to help.
Roy began his career in accounting, going on to establish his own business as a general contractor/project manager in both residential and commercial markets. He has managed his own properties for over fifteen years and is passionate about the rental community. His extensive background in accounting, home building, and property management offers a unique and valuable skill set.
Keith, a native of the Shenandoah Valley, is the owner of Kline May Realty as well as the Owner/Broker of its sister company, Cottonwood Commercial, a commercial real estate brokerage. He also has significant experience in development of commercial and residential real estate, and in investment real estate.