About Us
Our Mission
We are a values-driven business with an emphasis on stewardship. We understand that real estate is one of the largest investments many of us will make and it is our priority to serve our clients well by being a good steward of their investment. We offer a unique blend of expertise in real estate, contracting and property management which allows us to serve a variety of residential and commercial clients, from first-time landlords to seasoned investors.
Our History
Established in 2011, by Keith May and Roy Brooks, Priority Property Management LLC offers professional property management and leasing services to property owners in Harrisonburg, Rockingham County and the surrounding Shenandoah Valley. Priority Property Management LLC is a sister company to Kline May and Cottonwood Commercial.
Meet Our Team
We believe that a great team is essential and each member of our team brings their hard work, professionalism, unique experience and knowledge to provide excellent service and steward each client's investment well. Our clients are supported behind the scenes by our entire team as they manage the day-to-day details of every aspect of property management.
Property Management Team
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Mike YoderResidential Property ManagerView Bio
Mike comes to us with a background in elementary education. After moving to the Valley from Michigan in 2010, Mike taught 4th grade for 12 years at a local elementary school before joining the team at Priority. Mike enjoys spending time with his wife and 3 kids, fly fishing, biking, running, yard work, real estate, and apple crisp.
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Michael KohlSenior Residential Property ManagerView Bio
Michael began his career in the social service/management field. After managing his own investment properties he made the jump into full-time property management. Michael brings an owner's perspective and excellent people management skills to serve our owner clients and meet the needs of our tenants. As Senior Property Manager, Michael oversees and supports our team of Residential Property Managers.
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Bladimir HerreraTenant Relations SpecialistView Bio
Bladimir brings more than 12 years of professional experience in the customer service industry to our team. He is committed to providing high quality service and is passionate about using his skills to support our clients.
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Isora CruzTenant Relations SpecialistView Bio
Isora brings seven years of customer service experience to our team. She is very organized and loves to give 100% assisting and working at resolutions for our clients.
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Benilda ValladaresTenant Relations SpecialistView Bio
Benilda has 12 years of experience in Customer Service. She is efficient and has great problem solving skills. Benilda is committed to providing high-quality service and developing outstanding customer relationships
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Stefany MestreTenant Relations SpecialistView Bio
With her years of customer service experience, Stefany is constantly developing innovative ways to exceed customer expectations. She establishes success by listening to the needs of our customers, and using every interaction as an opportunity to improve.
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Michael FeltsAssistant Commercial Property ManagerView Bio
Michael comes to us with a background in aviation as a corporate pilot and mechanic. With this experience comes an eye for detail and desire to meet his client’s needs and desires. Originally from Michigan, he loves to explore the outdoors, play sports, bike, and get his hands dirty in the garden. Michael and his wife are busy with their three young children and are glad to be setting down roots in the valley.
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Diana MontalvanCommercial Tenant Relations SpecialistView Bio
Bio Coming Soon!
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Ruth VickmanResidential Operations SupportView Bio
Ruth puts her organizational and office management skills to use serving our property owners, current tenants,and prospective tenants. If you call our office for maintenance concerns, it's likely you'll hear Ruth's friendly voice!
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Jay LeamanMaintenance TechnicianView Bio
Jay brings his years of experience and expertise in building and construction to provide high quality maintenance services to our owner clients. His wealth of knowledge lends itself well to addressing the maintenance needs of a wide variety of properties.
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Dayana SanchezMaintenance CoordinatorView Bio
Dayana brings over three years of professional experience in administrative and coordination positions. She is a hardworking and motivated multi-tasker who focuses on customer service and attention to detail.
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Carlos NavarroMaintenance CoordinatorView Bio
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Karina ContrerasMaintenance CoordinatorView Bio
Karina's passion is organization and providing great customer service. After years in the industry, she has gained experience and has come to love keeping properties in top shape condition.
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Walter MoragaMaintenance CoordinatorView Bio
Walter brings over 7 years of professional experience in customer service as well as information analysis. He is well organized and focuses on completing tasks in a timely manner. As a maintenance coordinator, he believes that managing time turns into being efficient.
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Olga BlancoMaintenance CoordinatorView Bio
Olga is a caring and compassionate individual who brings over 15 years of customer services and leadership experience. As a maintenance coordinator she understands the importance of team work and time management in order to provide the best experience for both tenants and owners.
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Josh LookabillResidential Operations ManagerView Bio
Josh brings more than a decade of experience in Fraud Prevention and Collections in the SaaS tech industry. He utilizes his experience in customer service, problem solving, process improvement and operations management to help drive innovation and high quality stewardship.
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Ashley GarrettOffice ManagerView Bio
Bio Coming Soon!
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Nick KozelCorporate & Trust AccountantView Bio
Bio Coming Soon!
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Elmer HerreraBookkeeping SpecialistView Bio
Bio Coming Soon!
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Fidel GallegosAccounts Payable SpecialistView Bio
Fidel brings skills and over a decade of working experience effectively managing accounts payable processes, he is a collaborative team member, dedicated to achieving both individual and collective goals. He understands property management processes, such as rent collections, maintenance expenses, among others, which are vital for ensuring the smooth financial operations of properties.
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Frida GuevaraApplication SpecialistView Bio
Frida brings four years of customer service to our team. Her professional experience includes work as a risk investigator and fraud prevention and soft sales. Using her skills and values she loves to assist every customer in a professional manner and is always willing to help.
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Jennifer BrooksOffice SupportView Bio
Jennifer brings solid experience to her behind the scenes work with accounts and keeping the books. Her expertise in finances makes sure owners and vendors receive payments as scheduled.
Broker Owners
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Roy BrooksPrincipal BrokerView Bio
Roy began his career in accounting, going on to establish his own business as a general contractor/project manager in both residential and commercial markets. He has managed his own properties for over fifteen years and is passionate about the rental community. His extensive background in accounting, home building, and property management offers a unique and valuable skill set.
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Keith MayAssociate BrokerView Bio
Keith, a native of the Shenandoah Valley, is the owner of Kline May Realty as well as the Owner/Broker of its sister company, Cottonwood Commercial, a commercial real estate brokerage. He also has significant experience in development of commercial and residential real estate, and in investment real estate.